Frequently asked questions

How do I get the cheapest shipping?

To get the cheapest shipping, use shipping software like ShippingEasy or They provide automatic discounts to USPS and UPS. To get more deals, check out our shipping discounts guide.

How long is standard shipping?

The length of standard shipping can vary depending on the shipping carrier, the shipping method selected, and the destination of the package. In general, standard shipping refers to ground shipping. It can take anywhere from a few days to a few weeks if the shipment is from overseas.

In the United States, for example, the United States Postal Service (USPS) offers Parcel Select, with delivery times ranging from 1-8 business days depending on the option chosen and the distance between the origin and destination.

Other shipping carriers, such as UPS and FedEx, also offer ground shipping options with delivery times ranging from 1-7 business days depending on the service selected and the destination of the package.

It's important to note that delivery times are not guaranteed, as they can be affected by factors such as weather conditions, customs processing, and other unforeseen circumstances. If you need a guaranteed delivery date, you may need to choose an expedited shipping option. More details about standard shipping options can be found in our guide.

Is the post office open today?

Post offices are open Monday through Friday. Some are open on Saturdays and are closed on Sundays and federal holidays. See our page to see if the post office is open and the mail runs today.

Is the post office open on Good Friday?

YES - The post office will be open on Good Friday. Mail will also be delivered on that day. See our guide on USPS Holidays.

Where can I buy stamps?

Our guide lists online and retail store locations where you can buy postage stamps as an alternative to the post office.

How do I pause my mail?

You can request hold mail for free from USPS by logging in and filling out the hold form. This guide lets you know what to expect.

How do I address an envelope?

We detail the steps on where to write recipient and sender addresses in this illustrated guide.

How do I schedule a USPS pickup?

Schedule a free pickup directly from USPS's site. See our guide for details, on-demand pick up options and fees.

What is LTL?

LTL stands for Less-Than-Truckload. It is a type of shipping service offered by carriers for shipments that do not require a full truckload.

LTL shipments typically weigh between 150 and 15,000 pounds, and are too large to be shipped as parcels, but not large enough to require a full truckload. Examples of LTL shipments include pallets of goods, large boxes, or crates.

In LTL shipping, multiple LTL shipments from different shippers are consolidated onto a single truck, which allows carriers to maximize their use of space and reduce transportation costs. LTL carriers use a hub-and-spoke distribution network to pick up and deliver shipments, often stopping at multiple terminals along the way to consolidate and deconsolidate shipments.

LTL shipping can be a cost-effective option for small and mid-sized businesses that need to ship goods, as it allows them to pay only for the space they need on a truck, rather than paying for an entire truckload. LTL carriers also typically offer tracking and other value-added services, such as liftgate delivery, inside delivery, or white glove service, to accommodate different shipping requirements. See our article for more on LTL Freight.

What is a pallet?

A pallet is a flat platform typically made of wood, plastic, or metal, that is used to support goods or materials during storage, transportation, and handling. Pallets are designed to be lifted and moved by forklifts, pallet jacks, or other lifting devices, and they are commonly used in warehouses, factories, and shipping yards.

Pallets come in various sizes and types, but most standard pallets are typically 48 inches by 40 inches in size. They are designed to be durable and reusable, and they are often used to transport goods across long distances, as they can be stacked on top of each other and loaded onto trucks or shipping containers.

Pallets are an important part of modern logistics and supply chain management, as they make it easier and more efficient to move large quantities of goods and materials from one location to another. Learn more about pallets and skids here.

What is freight factoring?

Freight factoring, also known as trucking factoring or transportation factoring, is a financial transaction in which a trucking company sells its outstanding invoices or accounts receivable to a third-party financing company, called a factoring company, at a discounted rate. The factoring company then provides immediate cash to the trucking company, typically covering around 90% of the invoice value, while retaining the remaining 10% as a reserve.

In essence, freight factoring allows trucking companies to access cash flow quickly and easily, rather than waiting for customers to pay their invoices on net 30, 60, or 90-day terms. The factoring company takes on the responsibility of collecting the invoice payments from the trucking company's customers, and the trucking company pays a fee or percentage of the invoice value to the factoring company for this service.

Freight factoring can be a useful tool for trucking companies that need to maintain steady cash flow to cover expenses such as fuel, maintenance, and payroll. It can also help companies that are experiencing rapid growth or seasonal fluctuations in business. For more details, see our guide.